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Uvijek je lijepo kada tvoj trud i rad budu prepoznati od strane profesionalaca koji vode 5* hotele u Europi.
Edita je jedna od mnogih pozitivnih ličnosti koje smo imali čast upoznati u našem radu, a ona nas je ugodno iznenadila svojim osvrtom prema upravi.
Naime, radeći kao outsource housekeeping, u sklopu resorta koji je ugostio vrhunski event namijenjen kozmetičkoj industriji, pred nas su stavljene velike obveze da sve vezano za goste bude na vrhunskoj razini. Edita je bila dovedena kao supervizor rada domaćinstva, te trebala dati savijete i uputstva vodstvu domaćinstva, kao i ukupnu ocjenu našeg rada. U nastavku donosim njezin službeni e-mail.
Dear All,
First of all I would like to thank you for having me and working alongside for the event preparation.
It was vey busy and challenging time for everyone but you guys somehow managed to stay calm and professional at all times. Thank you for putting up with me and all my requests.
My biggest credit goes to your wonderful housekeeping team. I was surprised to see how everyone in housekeeping was working so hard. Everyone was extremely tired and exhausted but they still kept going with their biggest smiles in the faces . Sinaja and Ivan put all their souls to this job and you can see that their hard job and dedication proves it all.
All rooms , tents , public areas, everything was spotless. Staff tired but extremely motivated having great leaders leading their team in the front . #thedreamteam all I can say !It was such a wonderful pleasure to be a part of Sinaja’s dream team and I wish team all the best .
Thank you
Edita Talat-Kelpsiene